INDIA INX GLOBAL ACCESS IFSC LIMTIED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how India INX GA and our technology vendor collect, use, store, and share your personal information when you use our mobile application (the “App”), website, or any of our services.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information like name, date of birth, email address, phone number, residential address, bank details and government issued IDs along with financial and investment data.

b. Usage Data

• App activity and feature usage
• Time spent on pages and crash logs

c. Cookies and Similar Technologies

We use cookies, pixels, and SDKs to personalize content, analyze performance, and deliver relevant advertisements.

2. How We Use Your Information

• Create and verify your account (KYC/AML compliance as per the regulatory requirements)
• Connect you with regulated brokerage partners
• Facilitate cross-border fund transfers and investments
• Personalize content and recommendations
• Monitor and improve our services
• Communicate important updates and marketing (with consent)
• Comply with regulatory obligations (FATCA, IFSCA, CRS, the Companies Act, 2013, FINRA, etc.)
• Information will be shared among India INX GA, International Brokers, Technology vendors, banking partners, payment partners, KYC/AML vendors & referral partners

3. Legal Basis for Processing

• Consent: For marketing communications and optional data collection
• Contractual necessity: To provide services you’ve signed up for
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interest: To improve our platform and ensure security

4. We may share your information with regulated brokerage partners, banking and payment partners for deposits and withdrawals, KYC/AML and data verification services, cloud service providers like AWS or Firebase, and as required by regulatory authorities.

We do not sell your personal data.

5. Data Retention

We retain your information as long as:

• Your account is active, or
• As required under applicable law
• Necessary to resolve disputes and enforce our policies

6. International Data Transfers

We may transfer your data to servers or partners located outside your home country (e.g., US or EU). In such cases, we ensure appropriate safeguards are in place under applicable laws (e.g., Standard Contractual Clauses).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability (in structured format)

To exercise any of these rights, email us at support@indiainxga.com

8. Security

• AES encryption for stored data
• SSL/TLS for data in transit
• Two-Factor Authentication (2FA)
• Role-based access controls
• Regular audits and compliance reviews

Despite our efforts, no system can be 100% secure. Please use strong passwords and protect your account credentials.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we learn of any such collection, we will delete the data immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via app notification.

Continued use of the app implies acceptance of the updated policy.

11. Contact Us

Please reach out to support@indiainxga.com, if you have any questions or concerns regarding this policy.